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The suoerior goals of ENGOREM Sp. z o.o. are: getting to know the customer needs, fufilling customers requirements and expectations and providing customers with maximum possible benefits.
We achieve the above goal trough:
- reviewing every order to ensure that the requirements agreed with the customer are met,
- drawing-up, supervision and proper protection of suitable documentation to ensure that all works connected with the completion of customer order can be reconsructed at every time,
- providing all resources necessary for execution of customer order,
- qality control and inspection of materials and products,
- supervision over all processes related to services we provide,
- effective and prompt completion of works ordered by customers,
- preventing all non-conformances and eliminating them.
From the beginning ENGOREM has directed all its activities towards providing services at the quality level that satisfies the company's customers. Our business is based on the proper atmosphere of co-operation with all partners participating in the processes related to our services,i.e. with:
- the customer, the investor, the supervision services - in order to identify their requiremenents and expectations,
- suppliers and subcontractors - in order to identify their experience and capabilities and to select the best available offers,
- shareholders - in order to maximize economical results and to ensure harmonious growth of the company,
- company employees - in order to ensure proper organisation and conditions of work, favourable for personal commitment of every employee in his/her work and tasks.
The qality of our services was confirmed in may 1008 by TUV CERT certification body granting us the ISO 9001 Certificate confirming that our Quality Assurance System in implemented, practiced and compliant with requirements of ISO 9001 standards. IT is duty of our every employee, within his/her authorities and responbilities, to continuously improve system, as it is the tool for achieving quality goals for all processes in our Company.
Making efforts to meet recent and future needs and changing expectations of our customers, we continuously:
- seek for modern technologies, best tools and materials in order to improve quality of our services,
- improve our organisational structure and adjust it to continuously changing market environment and needs, in order to achieve comany goals in the most effective way,
- improve the course of key processes in order to optimise business costs at all levels of our organisation, making decisions based on reliable records and results of data analysis.
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